Verification / Field AuditUnited States

Verification Agent

National verification agent replaces manual sampling with automated reconciliation across dozens of borrowers

Asset Classes

Consumer LoansAutoTrade ReceivablesEquipmentReal Estate

The Challenge

A leading US verification agent performed field exams and collateral audits for warehouse lenders and asset-backed facilities. Each engagement required manual sampling of loan files, reconciliation of servicer data against source documents, and compilation of findings into client-specific report formats. The team was constrained by the manual nature of sampling — verifying 50-100 loans from portfolios of thousands — and couldn't scale to meet growing client demand without proportional headcount increases.

The Solution

1

Automated Full-Population Reconciliation

Replace manual sampling with automated reconciliation of entire loan populations against servicer tapes, custodial records, and source documents.

2

Exception-Based Field Exam Workflows

AI surfaces discrepancies and exceptions for investigator review, focusing human attention on genuine issues rather than routine verification.

3

Standardized Client Reporting

Automated generation of client-specific verification reports with findings, exception details, and remediation tracking.

4

Multi-Borrower Portfolio View

Unified dashboard across all borrower engagements with real-time status, findings summary, and trend analysis.

Automated reconciliation replaced manual sampling across dozens of borrowers. What used to take a week of on-site work now takes a day.

Managing Director, Verification Services