Alterest enabled the migration of origination, portfolio monitoring and credit control from spreadsheets to a digital, cloud-based application.
About
35-year-old German bank pivoted to providing fronting services to marketplace lenders and deployed Alterest to streamline activities for the credit team to manage data and monitoring activities, including creating workflows capturing data and actions from analysts and managers to accurately track outstanding facilities.
Challenge
With a new strategy leading to an accelerated pace of increased exposures, the bank was looking to establish a robust framework of governance with comprehensive controls while also automating manual tasks related to risk and portfolio management.
Solution
Strong Governance Model and Internal Control Systems
With Alterest, the bank had an application front-end set up quickly for them to analyse the entire portfolio and digitize credit control activities. With complete granular historical information available instantly coupled with Alterest’s modeling capabilities, the bank implemented tight data controls to assess the quality of each end borrower within the portfolios. This provided a complete loan look-through capability and an enhanced governance framework. Alterest enabled stringent monitoring of the underlying portfolio but also provided a way to identify, trace and rectify data quality issues.
Auditing and Continuous Regulatory Compliance
The Alterest forms module enabled the bank to collate all raw information about counterparties in one view. Along with this, a continuous historical view was available due to Alterest’s ability to intelligently stitch together data irrespective of ongoing changes underlying data sets.
Auditors and stakeholders now had quick access to assess the quality of monitoring conducted by the bank enabling easier regulatory compliance. Previously this took several hours of preparatory work and numerous back and forth between stakeholders and file attachments.
Automated Risk Management
Alterest enabled the bank to apply a comprehensive list of checks and balances on every portfolio no matter how bespoke the financial arrangements. Alterest was also set up to notify and alert users of breaches and unusual patterns through email messages complemented by access to detailed reports. The bank achieved a significantly higher degree of risk management along with automation as compared to the spreadsheet-reliant workflows of the past.
Leveraging Existing Infrastructure
Given the costs and constraints to build internally, the bank decided to implement the Alterest solution. It chose Alterest as opposed to competing options due to Alterest’s unique ability to orchestrate analytics workflows on the bank’s existing database infrastructure while providing a platform to support future plans, growth and expansion of the bank.
White Glove Support
Alterest’s dedicated customer support augmented the platform’s rich capabilities with a domain-specific support team which proactively collaborates with the bank to expand the applicability of the platform within its business and ensure customer success. The Alterest support team also understood the complex database schemas already present in the bank to optimize the delivery and use of digitization.
Key Improvements
- 20 hours saved per user per month through digitized workflows
- 100% critical spreadsheets replaced
- Loan-level look-through on a continuous basis
- Credit-control automation
- Eliminated key-man risks
